Gate Baggage Fee is a fee charged to guests who has more than one (1) piece of hand carry item. Only the following items shall be considered as exceptions and shall be allowed on top of the one (1) piece carry-on baggage:

Extra bag for parents/guardians if traveling with children;
Medical-related needs of passengers such as but not limited to walking stick, crutches, prosthetic devices, personal wheelchair;
Items purchased inside the airport. Please present the receipt to the counter agent/gate boarding agent.
Gadget or food item that cannot be accepted for check-in; and
Small bag that can fit under the seat.

Total carry-on/ hand carry baggage allowance including exemption is max of 2 only (granting that the 2nd bag is part of the list of exemptions) and aggregate weight must be 7kg or less.

Gate Baggage Fee

FAQ

General Guidelines

What is Gate Baggage Fee?

What is the acceptable piece count, size and weight of a carry-on or hand carry baggage?

Where is Gate Baggage Fee applicable?

How is Gate Baggage fee charged?

How much is the Gate Baggage Fee?

How do I pay for the Gate Baggage Fee if I'm charged?

Once I pay for the Gate Baggage Fee, can I now bring in my additional hand carry inside the cabin?

Is Gate Baggage Fee refundable and can be converted to Travel Fund?

What will happen if I cannot pay the Gate Baggage Fee?

Are there any exemptions to this one-hand carry rule?

I want to bring a guitar with me onboard. Will I be charged a Gate Baggage Fee?

I want to bring a religious statue with me onboard. Will I be charged a Gate Baggage Fee?

Why are items purchased in the airport allowed as additional hand carry?

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