General Cebu Pacific FAQs

What is Bulgaria Air? Why is it operating Cebu Pacific flights?

Is an e-cigarette/vape allowed in my hand carry?

Can I smoke/vape in the lavatory inside the aircraft?

Why are bomb threats/jokes considered inappropriate?

How do I book a flight with Cebu Pacific?

How do I earn Go Rewards points with Cebu Pacific?

What is MyCebuPacific?

I accessed the website and got redirected to a different country's version automatically. Why does this happen?

How will I know if my flight is canceled?

I booked a Cebu Pacific flight via a third-party site. How can I edit the booking details and purchase more add-ons?

I missed my connecting flight because my first flight was delayed. What should I do?

Where can I see my flight itinerary?

What is Cebu Pacific's hotline number?

Can children and senior citizens travel?

Are infants allowed to travel?