Baggage will automatically be transferred for the following connecting flights with Cebu Pacific:

Domestic to Domestic
Domestic to International
International to International

If you have a connecting flight from International to Domestic (in-PH), you need to claim your baggage first then proceed to Customs for baggage clearing. Once cleared, you need transfer your baggage via Cebu Pacific Transfer Desk.

If you have a connecting flight from Cebu Pacific to another airline, you need to claim your baggage then check-in to the connecting flight's airline.

If your flights are non-connecting, you need to claim the baggage first then check-in to the next flight.

Baggage Irregularities

FAQ

General Guidelines

What are the maximum dimensions of check-in baggage?

What is the maximum weight of check-in baggage?

Will my bag be automatically transferred between flights?

Damaged Baggage

What do I do if I found some damages on my baggage?

I noticed some damages on my baggage when I already left the airport. Can I still report this?

How can I get updates for my damaged baggage?

Do you provide compensation for damaged baggage?

Missing Baggage

What do I do if I can't find my baggage in the baggage carousel?

I picked up the wrong baggage. What should I do?

How can I retrieve my missing baggage once it's found?

How can I get updates for my missing baggage?

Do you provide compensation for missing baggage?

Lost Baggage

I left an item or my hand carry in the aircraft. How can I get it back?

Do you provide compensation for declared lost baggage?

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