FAQs about Charlie, your Cebu Pacific AssistantWant to know more about what Charlie can help you with? Check out the FAQs below 👇FAQGeneral Guidelines How do I chat with Charlie? Can Charlie help me with my booking? What else can Charlie help me with? Can Charlie issue a flight certificate? I have encountered a payment error. Can Charlie help me with this? Can I talk to a live agent? Did you find this article helpful?YesNoThanks for letting us know!Please Chat with Charlie for more assistance, or to connect with a Live Agent.If you have any suggestions on how to improve the article, type them below:Related articlesPayment Errors FAQsWhat items are allowed in my hand carry and checked baggage?Deletion of MyCebuPacific accountWhat are the travel requirements for my flight?How to sign up for MyCebuPacificHow do I book a flight?