Authorized agencies

Authorized Online Travel Agencies (OTAs) are online travel agents affiliated with Cebu Pacific who have secured the rightful permissions to display our flights on their website.
Booking with authorized agencies ensures that you can seamlessly check in online and manage your booking on the Cebu Pacific app or website.
- Learn more here: Managing your travel agency booking

Unauthorized agencies

Booking with unauthorized online travel agencies, such as Agoda and Booking.com, may pose several issues, such as:

Limited customer support: In case of flight disruptions or refunds, it may be difficult to reach out to the agency's customer service.
No direct communication: Booking with unauthorized agencies can limit your ability to communicate directly with us, which is crucial for managing your bookings, requests, or emergencies.
Security risk: Such agencies may not have secure payment processes, increasing the risk of your personal information being compromised.
Unreliable bookings: There is a higher chance of errors, such as not being able to receive your itinerary and our system not recognizing your booking reference number.

✅ Book directly with Cebu Pacific

Make sure to book with us via our website (https://www.cebupacificair.com/) or mobile app.

Why book directly?

Receive real-time updates for your flight.
- Get important notifications, such as flight updates, directly from us.
Get your Itinerary Receipt and six-digit booking reference number. Your booking reference number can be used for:
- Managing your booking
- Online check-in
- Our self-service kiosks at the airport
Secure payments
- Booking directly with us ensures your payment and personal details are handled securely.
Seamless mobile experience
- Book flights, check in, get your boarding pass, and upgrade baggage all in one app.
- Look out for the Verified by CEB badge to ensure that you're booking with us directly.

Online Travel Agency (OTA) Bookings

FAQ