Voluntary Rebooking & Cancellation

Last-minute plan changes? No worries! Just head over to our Manage Booking page. You can still make changes to your booking up to 2 hours before your flight.

Overview

Description


🔁 Voluntary Rebooking


 You can rebook a flight up to 2 hours before your scheduled departure! Simply head to Manage Booking to make the change.
  • 🧾 Fare differences and change fees apply.
  • 👤 A MyCebuPacific Account is required to make booking changes.
  • 💡 You cannot change the destinations or the sequence of your flight.

 


🙅‍♂️ Voluntary Cancellation


Flight cancellation is not allowed unless you have the GO Flexi Fare Bundle or the CEB Flexi Add-on.

Otherwise, cancellation and Convert to Travel Fund is only available under these conditions: 

  • ❌ If your flight was cancelled by us;
  • ⌛️ If your flight had a schedule change of at least 1 hour;
  • 🛂 You were denied entry by immigration;
  • 🤰 You are a pregnant mother who is unfit to fly;
  • 🕊️ A guest in the booking has a serious illness, or has died;
    • or a guest's immediate family member has died.

 

FAQ

Airline policies

How to rebook or cancel

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