Booking a Flight

How can I book for multiple destinations?

Can I still rebook my flight even after paying? 

How can I purchase different CEB Fare Bundles for each guest under the same booking?

I am booking a flight, and the page says there is an option to enter a promo code. Where can I find the promo codes? 

How can I access my booking if I can't contact the MyCebuPacific account owner?

I can't see my booking in my MyCebuPacific account. What should I do?

I'm trying to book a flight but it seems your website/app is not working. What should I do?

Where can I find my booking reference number?

Why can't I see the senior citizen discount applied in the booking summary?

We got a senior citizen discount in our booking summary, but we don't have a senior citizen ID to provide. What other IDs can we present?

Why is the PWD discount not available?

Are there discounts for students?

How do I book a flight and avail of the student discount?

I booked a flight for myself, then later on decided to bring my child, who is a minor. I booked a separate flight for my child, but I'm required to pay for the Unaccompanied Minor Fee. Since I'll be on the same flight, but in another booking, am I still required to pay for the Unaccompanied Minor Fee?

I booked a flight for myself, and I now want to add my child. How can I do this?

Why do I need to input my Overseas Employment Certificate in my booking? 

I'm an OFW and my OEC number is not being accepted by the booking system. How can I proceed with my booking?

Can I still update the contact information after booking?

I don't have a last name. How can I book a flight?

I have a very long first name and there seems to be a character limit in the Guest Details page. What should I do?

I have a suffix in my name. How do I enter this in my booking?

I can't change my guest details. It's not letting me change my first name and last name. Why is this happening?

The Cebu Pacific website doesn't seem to recognize the letter ñ in my name. What should I do?

My booking is on hold. What does this mean?

I have already booked and paid for my flight. Why am I still being told to finish my booking or book again?

What's the deadline for paying for my flight?

When do I get my itinerary?

I still haven't received my itinerary. Should I book again?

How do I know which terminal I should go to for my flight departing from Manila?

I booked a Cebu Pacific flight via a third party website (i.e., Agoda, MyTrip, etc.). Why can't I see it in my MyCebuPacific account?

Can I change the currency of my booking amount?

How do I book a flight for my pet?

Can I book two (2) seats for myself?

I can't proceed with my booking because it's requiring me to input a special request. How can I proceed with my booking?