Disruptions at the Airport
What to do when your flight gets disrupted at the airport
Overview
Description
General Guidelines
While we continuously work to ensure your flight departs and arrives on time, on-the-spot delays or cancellations may occur due to environmental, operational or technical reasons.
- 📢 Affected passengers will be notified by Cebu Pacific frontline team, email, and/or text message. For further assistance, you may also approach our ground staff.
- 📱 You can check the real-time status of your flight through cebupacificair.com/flight-status.
We will ensure your welfare is taken care of whenever there are planned or on-the-spot changes to flights.
- 📜 Know your rights as an air passenger through this article:
- ✅ Check the applicable options for different types of disruption:
FAQ
Complimentary meals or snacks
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