Disruptions at the Airport

What to do when your flight gets disrupted at the airport

Overview

Description


General Guidelines


While we continuously work to ensure your flight departs and arrives on time, on-the-spot delays or cancellations may occur due to environmental, operational or technical reasons.

  • 📢 Affected passengers will be notified by Cebu Pacific frontline team, email, and/or text message. For further assistance, you may also approach our ground staff.
  • 📱 You can check the real-time status of your flight through cebupacificair.com/flight-status. 

 

We will ensure your welfare is taken care of whenever there are planned or on-the-spot changes to flights. 

FAQ

Complimentary meals or snacks

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